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Our new Remote Technical Support is a great way to help you with many of the problems or questions you
may have, without having to schedule an On-Site service call!
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Experienced Technicians
Priority attention for urgent calls
100% Customer Service Focused |
Using cutting edge technology, we will schedule a session in which we can access your
DVR remotely and actually view your desktop & manipulate the mouse &
keyboard to address your issue.
The sessions can only be started by you, and you can disconnect at any time. No
software is permanently installed on your computer. All you need is a small file
you download from us. This way you are in control & these sessions are safe,
so your data and privacy are protected!
You must have a broadband internet connection (cable, DSL, or FIOS) to take advantage of
the Remote Help Desk.
To connect to live technicians, please call 813-888-9555 for more information.
Upon request of the technician, click on the Start Session button as shown below.
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